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Terms and conditions

Terms and Conditions of Sale (TCS)

Entrepreneur : Alex TOUENS
SIREN : 928481092
Code APE : 58.21Z (Édition de logiciels applicatifs)
Forme juridique : Entrepreneur individuel
Adresse : 3 PLACE Octogonale, 77700 Chessy
Début d’activité : 06/05/2024

  1. General Information

These conditions govern the sales of digital maps, Minecraft server hosting services, and pre-configured Minecraft server machines by HICHIBO, hereinafter referred to as “the Seller”.

  1. Purchase of MapsThe purchase of any map is subject to a possibility of a refund within 30 days after purchase. Beyond this period, no refunds will be possible.
  2. Minecraft Server Hosting ServiceAccording to French law, the purchase of Minecraft server hosting services is generally not eligible for a refund. However, given the nature dependent on the technical performance of these services, the Seller offers a refund for unused days or those affected by technical problems.
  3. Purchase of Pre-configured Minecraft ServersThe purchase of a pre-configured Minecraft server is considered a custom order made upon request. As such, this type of purchase is not eligible for a refund. Customers are encouraged to be sure of their decision before making a purchase, as indicated on the product page. Returns are only allowed in cases of product defects. The warranty provided by the supplier is as follows: a one-year warranty during which the product will be repaired or replaced free of charge. In the second and third years, repairs are possible, but the customer will be charged for the parts that need to be replaced.
  4. Privacy PolicyThe Seller commits to protecting the confidentiality of users’ personal information. Cookies may be used to enhance the user experience, track visit statistics, and optimize site functionalities. Full details of the management of personal data and cookies are available in the site’s privacy policy.
  5. Other ProvisionsThese TCS are subject to change at any time by the Seller. It is recommended that users regularly consult these conditions to stay informed of any changes.
  6. ContactFor any questions related to these TCS or for any issues encountered with a service or product, users can contact customer service at alex@hichibo.fr.

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